Email Us for Additional Assistance
If you continue to experience concerns after attempting these troubleshooting steps, please send us an email.
Include the following information in your email to allow us to pin point your concern and provide accurate instructions:
- Brief Overview of Concern
- Are you able to login to the Mobile App?
- Are you able to login to MyHyundai?
- Error Messages shown
- Issue Occurs (Often, very often, all the time)
- Services that are functioning
- Services Not Functioning
- First and Last Name
- Vehicle Year and Model
- Last 8 digits of Vehicle Identification Number (VIN)
- Mobile Phone Model and Carrier
- Preferred date and time you would like to be contacted
- Preferred Method of Contact (Email or Phone)
- Preferred Contact Number/Email
