Questions about Campaign 966?

• Is this a Safety Recall?

  No. Service Campaign 966 is not a recall. This is a product improvement campaign to install KSDS on certain eligible vehicles. The KSDS software is designed to detect abnormal engine bearing noise before potentially severe engine damage occurs. Certain vehicles eligible for KSDS are subject to Hyundai Recalls 198 and 209. Please visit www.HyundaiUSA.com/Campaign to verify whether your vehicle is subject to these recalls and to schedule an appointment for a recall inspection.

• What vehicles are affected by Campaign 966?

  The following vehicles may be affected by this campaign: • Certain 2010-2012 Santa Fe with Theta II 2.4L MPI engines • Certain 2010-2013 Tucson with Theta II 2.4L MPI engines • Certain 2014-2015 Tucson with Nu 2.0L GDI engines • Certain 2016-2021 Tucson with Nu 2.0L GDI engines • Certain 2011-2015 Sonata Hybrid with Theta II 2.4L MPI Hybrid engines • Certain 2016-2019 MY Sonata Hybrid/Plug-In Hybrid with Nu 2.0L GDI Hybrid engines • Certain 2012-2017 MY Veloster with Gamma 1.6L GDI engines • Certain 2014 Elantra Coupe with Nu 2.0L GDI engines • Certain 2014-2016 Elantra with Nu 2.0L GDI engines • Certain 2014-2017 Elantra GT with Nu 2.0L GDI engines • Certain 2018-2020 Elantra GT with Nu 2.0L GDI engines

• What if I already paid for this Service procedure?

  Hyundai has a Reimbursement Program in place if you previously had any repairs or expenses related to this extended warranty. Submit a request for reimbursement using the 'Reimbursement' tab above.

KSDS Software Update Info

• What does KSDS stand for?

  Knock Sensor Detection System

• What is KSDS?

  KSDS adds a layer of protection against engine malfunction caused by connecting rod bearing malfunction, which notifies you via dashboard warning lights and places the vehicle into a reduced power, engine protection mode.

• Why is KSDS important to me?

  The technology uses software innovations and leverages existing engine sensors to continuously monitor for symptoms that may precede an engine malfunction. Having this software installed will help protect your vehicle against engine malfunction.

• Do I need 966 KSDS completed to qualify for the warranty extension?

  Generally, yes. Completing KSDS under Campaign 966 is a pre-requisite for the Warranty Extension TXXM. Owners of vehicles subject to Hyundai Recalls 198 and 209 are not required to complete the KSDS update to obtain the warranty extension but are strongly encouraged to obtain KSDS free of charge.